Privacy Policy

vandenBerg Bookkeeping (“Company,” “we,” “us,” or “our”), located in Louisville, Kentucky, respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vandenbergbookkeeping.com (the “Site”), contact us, or engage our bookkeeping services.

We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from vandenbergbookkeeping.com

We use QuickBooks Online for client accounting. All client financial data is handled per our service agreements and IRS-compliant security standards.

1. Information We Collect

We collect information that identifies, relates to, describes, or could be linked to you (“personal information”):

How your information is collected

Name, email, phone, mailing address, IP address are collected through Contact forms, emails, site visits.

Professional/Financial information like Business details, bank info (for services only), QuickBooks login credentials (client-provided) are collected through Client intake, service agreements.

Internet Activity information like Browser type, pages visited, cookies are collected through Automatic via site analytics and finally Inferences like Preferences for bookkeeping services are collected From interactions.

We do not collect sensitive personal information (e.g., SSN, full financial account numbers) via the website. Client financial data is processed securely in QuickBooks Online under separate agreements.

2. How We Use Your Information

Respond to inquiries and provide bookkeeping quotes.
Deliver services (e.g., QuickBooks setup, reconciliations, reporting) per U.S. GAAP and IRS rules.
Improve our Site and services.
Comply with legal obligations (e.g., IRS record-keeping).
Send service-related communications (you may opt out of marketing).
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

We do not sell your personal information.

3. Sharing Your Information

We may share information with:

Service providers (e.g., QuickBooks Intuit, website host, email provider, secured client portal) under strict confidentiality.
Professional advisors (e.g., CPA, attorney) as needed.
Law enforcement or regulators when required by law.

We do not share client financial data except as required for service delivery or legal compliance.

4. Data Security

We use industry-standard measures (encryption, access controls, secure QuickBooks practices) to protect data. No system is 100% secure. Notify us immediately of any suspected breach.

5. Your Rights (U.S. Residents)

Depending on your state (including Kentucky residents under applicable law):

Access, correct, or delete your personal information.
Opt out of certain processing (e.g., targeted advertising).
Non-discrimination for exercising rights.

Submit requests in writing to the contact below. We respond within required timelines.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

7. Children’s Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. International Users

If you are outside the U.S., note that your data may be transferred to and processed in the United States.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

VandenBerg Bookkeeping will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Changes to This Policy

We may update this policy. Check the “Last Updated” date and review changes.

10. Retention of Data

VandenBerg Bookkeeping will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

VandenBerg Bookkeeping will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

11. Contact Us

vandenBerg Bookkeeping Louisville, Kentucky Email: suki@vandenbergbookkeeping.com.

For privacy questions, contact us above. For tax or service-specific concerns, consult your CPA.